Frequently Asked Questions
Answers to Our Most Common Questions
We would like to offer you answers to some of our most commonly asked questions that might arise for you as well to ease your decision making process.
1. Can you explain your business advisory service?
We provide expert advice and guidance to businesses and organizations to help them improve their operations and achieve their goals. By working with clients to identify areas for improvement, develop strategies and solutions, and implement changes that will drive business success.
We get involved from just the idea of starting a business, by providing the simplest services of business registration, for example, to ensure that the right start is taken by legislation and industry best practices.
We cover a wide range of areas, including operations, finance, marketing, technology, and organizational development. We bring a fresh perspective and outside expertise to help clients overcome challenges and achieve their objectives. We can be engaged in both short-term and long-term to assist in helping clients achieve their goals.
2. What services does your firm offer?
Business Advisory, Tax Preparation and Filing, Bookkeeping, Internal Auditing, Business planning and QuickBooks services. We are continuously working hard to ensure that the quality of our service is not compromised whilst working on goals for growth and introducing new products and services in the long term.
3. How does your firm approach consulting projects?
We begin with consultations, asking the client the right questions and relating them to their goals. With that, we give it expert analysis and solutions. We tailor-made solutions for clients based on their needs and save them the burden of the extra unwanted perks in the traditional “Packages” way of service delivery.
4. What industries does your firm specialize in?
We are limitless to industries, with a focus on SMEs. We have served clients in the real estate, travel & tours, media, retailing, importation industries, etc.
5. Can you provide examples of successful projects you have completed?
Our portfolio is public knowledge and can be accessed here.
6. How do you determine your fees and pricing structure?
After consulting with clients and asses their needs, we refer to our standard rate card to only cost them the services that they need. We are by far, arguably the most affordable in the industry, with the high-quality standard of services we deliver.
7. Can you provide references from past clients?
Yes, we can, but due to our information management policy, we cannot display the contact information of our clients on the website. They are however available based on request and following terms and conditions.
8. How do you ensure the confidentiality of client information?
At Remaccs, clients are our biggest asset and our most important stakeholder and for that, we put in the maximum regulations and technology in protecting their data and information. Before engaging any client, we must sign with them a Non-Disclosure Agreement. You can access it here.
9. What sets your firm apart from other consulting firms?
We highly embrace technology and have changed the traditional service provider-client engagement that existed in the country. We are constantly looking at the best practices around the world so that we can support the sustainability and growth of businesses.
10. What is bookkeeping and why is it important?
Bookkeeping is the maintenance and organization of the financial records of a business or organization. This includes tasks such as recording transactions, reconciling bank statements, preparing financial reports, and ensuring that the company's financial records are accurate and up to date.
It is very important, in fact, vital because it is the basic building block for having a proper financial interpretation of how well/bad a business is doing. If done right, it helps decision-makers make well-informed decisions.
11. What are the qualifications and experience of your bookkeepers?
Our team is dynamic, with impressive CVs – great work experience, and academic and professional qualifications. It is the core of Remaccs’s driving force to continuously empower its personnel through capacity building.
12. Can you handle the bookkeeping for businesses of all sizes and industries?
The answer is YES. We are the best in what we do.
13. Do you provide online or remote bookkeeping services?
Yes, we do and we are QBO pro advisors.
14. How do you ensure the accuracy of financial records?
We have a very efficient system of clients submitting their records through secure means. We segregate duties to ensure that the right data is inputted, and reviewed thoroughly before we can prepare the reports to send to the clients.
15. How do you stay up to date on changes in bookkeeping and accounting regulations?
We are constantly learning in a fast-paced industry.
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